Terms of Service

Last Updated: February 26, 2025

Welcome to Fresh And Exotic Catering! These Terms of Service ("Terms") govern your use of our website, services, and communications, including SMS messages. By using our services, you agree to these Terms.

1. Acceptance of Terms

By accessing or using our services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please do not use our services.

2. Services Provided

Fresh And Exotic Catering provides catering services for events, including but not limited to corporate gatherings, weddings, and private parties.

3. User Accounts

You may be required to create an account to access certain features.
You are responsible for keeping your account information confidential.
You agree to provide accurate and up-to-date information.

4. Orders and Payments

Orders must be placed in advance as per our catering policies.
Payment terms will be outlined during booking. Deposits may be required.
We reserve the right to cancel orders due to unforeseen circumstances.

5. Cancellations and Refunds

Cancellations must be made within the timeframe specified at the time of booking.
Refund policies vary based on the type of event and services requested.

6. SMS Communications

By opting into SMS messaging through our web forms or any other medium, you agree to receive text messages from Fresh And Exotic Catering, including but not limited to:

Booking confirmations and updates
Catering service reminders
Event-related notifications
Special promotions and offers

Messaging Terms:

Message Frequency: Messaging frequency may vary.
Opt-out: You can opt out at any time by texting STOP.
Help: For assistance, text HELP or visit our website at www.freshandexotic.com.
Carrier Fees: Message and data rates may apply.

For more details, see our Privacy Policy at:
https://www.freshandexotic.com/privacy-policy

7. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information.

8. Prohibited Activities

You agree not to:

Use our services for unlawful purposes.
Interfere with or disrupt our services.
Attempt to gain unauthorized access to our systems.

9. Intellectual Property

All website content, logos, and service materials are the property of Fresh And Exotic Catering and may not be used without our written permission.

10. Liability and Disclaimers

We provide our services "as is" and make no guarantees regarding uninterrupted access or error-free service.
Fresh And Exotic Catering is not liable for damages resulting from events beyond our control.

11. Changes to These Terms

We may update these Terms periodically. Any changes will be posted on our website with an updated "Last Updated" date.

12. Contact Us

If you have any questions about these Terms, please contact us at:
📧 Email: support@freshandexotic.com

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